Upgrade Instructions Return to Top
1.How do I upgrade to the latest version of Forex Money Map Software ? The complete instructions are available at the following link: www.fxmmsupport.com/upgrade.htm 

The complete instructions are available at the following link:  www.fxmmsupport.com/tradefromgrid.htm

This article is a MUST READ: www.fxmmsupport.com/internettrading.htm

No, you may disregard whether characters are upper or lower case, and you may interchange upper and lower case any way you wish. You must, however, use the correct characters in the correct order.

Yes, you can log in from any computer with the current version of FxMoneyMap properly installed. If you log in from a second computer while still logged in from the first computer, the first connection will be dropped by the Price Server, and the second connection will succeed in establishing a price feed.

This message is given when the username and password as entered do not match a valid username and password combination. Please check the spelling of your Username and Password carefully, and try again.
This message is also given when your Data Feed subscription is expired or has been cancelled.

This error is specific to Trading Account settings. A thorough discussion of login settings is available at the following link: www.fxmmsupport.com/tradefromgrid.htm

This error is specific to the Trading portion of Forex Money Map software. An "Event" occurs in a "snapshot" of time. When you see this report it is because at that moment of time FXMM was unable to connect to the Broker. There may be several reasons for this:

At 5:00 PM the Broker stops trading for approximately 15 minutes for "Rollover" and during that time their server does not respond.

It could also happen at any other time of day when at that single moment FXMM sent a message to the Broker's Trade Server and did not get a response.

It is not a permanent condition. You should be able to use the Margin Blotter button or any of the M, D, or P  buttons to reach the Broker or test if you can. For more on internet trading issues, see this article: www.fxmmsupport.com/internettrading.htm

FxMoneyMap is programmed to use the Microsoft .NET framework and is supported on Windows XP, Windows Vista and Windows 7 running both 32 bit and 64 bit Operating Systems. We have reports of FxMoneyMap running successfully on Windows 2000, Windows Millennium Edition and even on Windows 98, but we do not support those operating systems. We also have reports of FXMoneyMap running successful on Macs using a bridging software, but again, we do not support that setup.

If you are using a local firewall such as Trend Micro, Zone Alarm, Norton, or MacAffee you will likely be alerted to a new process wanting access. If that occurs, choose the option that will "Always Allow" FxMoneyMap to access the internet or your system.
Advanced users and system administrators may want to know that FxMoneyMap requires your firewall be set to allow outbound connections from ports 32705 and 32706.

Yes, please have your IT Admin send an email to Support@GlobalDataFeed.com

The Grids stop at 5:00 PM EST every Friday when the market closes, and any other time the market is closed, such as special holidays. Another problem can be that we do not have incoming prices to report at that time. This is a rare occurrence, but it can happen and has happened.

If your computer loses its connection to our Price Server, your Grids will stop. The most common reason for loss of connection to our Price Server is temporary internet degradation between your computer and the Price Server. Your Grid should restart automatically as soon as your internet connection has been re-established.
The FxMoneyMap software shows you your connection status by color codes. Keep a watchful eye on the status bar at the bottom of your main FxMoneyMap window.

FxMoneyMap is a professional grade data flow system. It requires a much more reliable internet connection than simply browsing wesites. A reliable broadband connection is required for best results. DSL, Cable, or T1 are recommended. Dial up and satellite connections are not recommended, and can cause problems.
Avoid using a connection where any part of it is wireless, if at all possible. Air Cards can be particularly problematic, since they are the equivalent of using a cell phone dial up connection.
Be sure you are using the latest version of FxMoneyMap. If you have received an email or a message telling you to update your installation, be sure you do it. It is very easy to do. See the FAQ section "Upgrade Instructions".

Yes, you can check your bandwidth, which is your upload and download capacity, by going to: www.dslreports.com/stest . I highly recommend checking your internet speed at different times of the day. You may discover when to expect problems, and you will know if you are getting what you are paying for.

Yes, send an email to Support@GlobalDataFeed.com Be sure to include your FxMoneyMapXXXX number.

To open the Setup Meter: Click on the Up Arrow Down Arrow Icon. That is the first Icon on the row of Icons below the File menu.
Opening the Setup Meter will load the data for all 22 currency pairs. This download should take from 2-5 minutes depending on the speed of your internet connection.
Once the data is loaded into your Forex Money Map software, any Grid or Chart of the standard time frames will open instantly when requested.
If you experience long download times for the Setup Meter, it usually means your internet connection is not stellar. You may want to only use the Setup Meter at certain times, or not at all, in an effort to keep your system running quickly and smoothly. If you are having problems caused by slow or inconsistent internet connections, please consider upgrading to the best connection you can.

The Setup Meter scans all available currency pairs and alerts you graphically whenever there is a Grid setup or as one develops.
Andy refers to the right hand section of the Setup Meter as the "Petrol Gauge". It consists of 2 values for each pair: The Clear Gap coefficient, and the Safety Net coefficient.
The higher the value of the Clear Gap coefficient, the clearer the road ahead is. The higher the value of the Safety Net coefficient, the denser and more solid the Safety Net.
You will notice the Arrows light up in the Risk Grade section from right to left. The more arrows, the stronger the setup.

When there is no setup indicated for a currency, there are actually two possibilities for the question "why?".
One possibility is that you are waiting for a setup to take shape. Perhaps colored boxes on the Grid are too far away or there are both colors of boxes surrounding price.
Another possibility is that the trade has already started, and has therefore moved away from its setup. At this point, if you are not in the trade, you should consider standing aside and waiting for another trade.
Note: If you have just had, or are in the middle of a very fast and far move, you will not see the longer time frames catch up, or consolidate, to the point of showing a setup. The colored boxes may be too far away, so there will not be a setup indicated by the calculations used by the Setup Meter.

Once you have the Setup Meter open and populated with data, you can open any Grid from it by simply double clicking on the name of the currency pair. Also, you can stack up your Grids on top of one another. Then when you double click on a currency pair name on the Setup Meter, that Grid comes to the front, and is visible.

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